This unit explores the importance of effective communication in a care setting, difficulties in communication and how to prevent these difficulties. Participation in interactions will form an integral part of the assessment of the unit. You will also explore diversity and equality within society and learn about the Care Value Base that underpins all health and social care work.
Learning Outcomes
By the end of the unit you will be able to demonstrate the ability to:
1. Investigate ways of promoting effective communication.
2. Examine barriers to effective communication
3. Explore diversity and equality in society
4. Investigate how the principles of the Care Value Base can be used to promote the rights of Individuals and significant others.